1. Introduction
Welcome to Scalpo (the "App", "Platform", or "Service"), operated by Scalpo ("we", "us", or "our"). This Privacy Policy outlines our principles, procedures, and practices regarding the collection, storage, processing, transfer, and disclosure of information that identifies or associates with you as an individual user.
By downloading, installing, registering for, or utilizing the Scalpo mobile application, you acknowledge that you have read, understood, and agreed to the practices outlined in this Privacy Policy.
2. Information We Collect
We collect information necessary to provide you with personalized learning paths, interactive courses, verified mentorship booking, community messaging, and journaling functionalities. This information is gathered either directly from you or automatically via device telemetries.
3. Account Information
When you register for an account on Scalpo, we may collect:
- Full name, display username, and profile biography;
- Valid email address for service verification and notices;
- Profile photograph or avatar (optional);
- Learning preferences, target skill goals, and selected mentor focus areas.
4. Authentication
Scalpo utilizes secure industry-standard authentication methods, including encrypted password hashing and single sign-on (SSO) providers (e.g., Apple Sign-In or Google Sign-In). When using third-party SSO providers, we receive only the authentication tokens and email credentials authorized by your provider settings. We never store plain-text passwords.
5. Device Information
To optimize platform performance and ensure interface compatibility, we automatically collect:
- Device model, hardware specifications, and operating system version (iOS/Android);
- Unique pseudonymous device identifiers;
- Mobile network carrier and regional locale/language settings;
- IP address and broad geographic location (country/city level).
6. Usage Information
We collect anonymized interaction telemetry to analyze learning efficacy, feature engagement, module completion rates, mentor session durations, and practice journal entries. This data helps us improve user experience and deliver responsive content.
7. Notifications
With your explicit permission, the Scalpo mobile app sends push notifications regarding upcoming mentor sessions, community chat mentions, daily streak reminders, and course updates. You can enable or disable push notifications at any time through your device operating system settings.
8. Third-Party Services
We work with trusted third-party service providers for infrastructure hosting, error monitoring, cloud database synchronization, and communication routing. These providers access data only to perform specific tasks on our behalf under strict confidentiality agreements.
9. Payments & Subscriptions
All financial transactions, premium tier subscriptions, and in-app purchases are handled directly through the Apple App Store (In-App Purchases) or Google Play Store Billing. Scalpo does not store, process, or have direct access to your credit card or sensitive payment instrument numbers.
10. How We Use Information
We use collected data solely for legitimate business and educational purposes, including:
- Facilitating account access and user profile management;
- Coordinating mentor bookings, calendar schedules, and communication channels;
- Delivering course progress tracking and personalized curriculum recommendations;
- Maintaining community safety, preventing abuse, and enforcing our Terms & Conditions;
- Providing technical customer support and debugging crash logs.
11. Storage & Security
Scalpo applies robust administrative, technical, and physical security measures designed to safeguard your information against unauthorized access, loss, or alteration. All network transmissions are encrypted via Transport Layer Security (TLS 1.3), and user databases are encrypted at rest using AES-256 standards.
12. Data Retention
We retain personal data as long as your account remains active or as needed to provide you with Scalpo services. If you delete your account, we delete or anonymize your personal information within 30 days, unless longer retention is required to fulfill statutory legal obligations.
13. Data Sharing
Information is only shared under limited circumstances: (a) with your explicit consent (e.g. sharing your project with a mentor); (b) to comply with valid legal processes or regulatory court orders; or (c) in connection with a corporate reorganization or asset transfer.
14. User Rights
Depending on your jurisdiction (such as the GDPR in Europe or CCPA/CPRA in California), you may hold the following rights:
- Access: Request a copy of the personal data we hold about you;
- Rectification: Request correction of inaccurate or incomplete records;
- Deletion ("Right to be Forgotten"): Request full deletion of your account and personal records;
- Data Portability: Obtain your data in a structured, machine-readable format.
To exercise any of these rights, contact us at [email protected].
15. Children's Privacy
Scalpo is intended for individuals aged 16 and older (or the minimum legal age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided personal details, we will promptly delete such records.
16. Changes to This Policy
We may update this Privacy Policy from time to time to reflect modifications in our features or legal requirements. Material updates will be communicated through in-app notices or direct email communications. The updated version will display an updated Effective Date.
17. Contact Information
If you have any questions, inquiries, or complaints regarding this Privacy Policy or our data handling practices, please contact our Data Protection Team: